How to Rollout Multi-factor Authentication for Contact Centers
Implementing Multi-factor Authentication for Contact Centers is a security method that will secure your customer’s information and lead to improved security efficacy.
How To Introduce Change to Long- Term Clients
How To Introduce Change to Long- Term Clients Instituting meaningful change across a largescale business…
DATAMARK Celebrates Kolkata Karnival
DATAMARK Celebrates Kolkata Karnival “Leadership is to transform a vision into reality!” No doubt that…
How AI Can Transform Customer Service
How AI Can Transform Customer Service The last few months have seen an explosion in…
Employee Satisfaction and The Customer Experience
Employee Satisfaction and The Customer Experience At DATAMARK, we’ve spent more than 30 years supporting…