How Contact Center Information Security Became a Priority
How Contact Center Information Security Became a Priority By Salvador Padilla, Director of Information Security,…
Exploring The Transformative Potential of Generative AI in the BPM Industry
Exploring the Transformative Potential of Generative AI in the BPM Industry The National Association of…
Transforming Contact Center Operations
DATAMARK’s Use-Cases for Generative AI in Delivering Exceptional Customer Service In today’s fast-paced business landscape,…
Corporate Social Responsibility Is Essential to Modern Business
Corporate Social Responsibility Is Essential to Modern Business A couple of weeks ago, the DATAMARK team…
Capturing Market Share in Healthcare with Live Interpretation Services
Capturing Market Share in Healthcare with Live Interpretation Services All interactions with customers are important.…