India Can Deliver Sophisticated Proactive BPO That Improves Service Quality and Customer Experience
India Can Deliver Sophisticated Proactive BPO That Improves Service Quality and Customer Experience There are…
How Can You Be Ready for the 2023 Holiday Season?
How Can You Be Ready for the 2023 Holiday Season? We are entering Q4. Where…
DataSpark Is Demonstrating How AI Can Transform The Contact Center
DataSpark Is Demonstrating How AI Can Transform The Contact Center In March 2023, Forrester Research…
CCW: Future Mapping for Customer Satisfaction and Revenue Boost
CCW: Future Mapping for Customer Satisfaction and Revenue Boost Written By Jon Lunitz, Director of…
Ensuring Customer Data Security in BPO
Ensuring Customer Data Security in BPO Companies managing customer service processes (often called Business Process…