DataSpark Is Demonstrating How AI Can Transform The Contact Center
DataSpark Is Demonstrating How AI Can Transform The Contact Center In March 2023, Forrester Research…
CCW: Future Mapping for Customer Satisfaction and Revenue Boost
CCW: Future Mapping for Customer Satisfaction and Revenue Boost Written By Jon Lunitz, Director of…
Ensuring Customer Data Security in BPO
Ensuring Customer Data Security in BPO Companies managing customer service processes (often called Business Process…
Safeguarding Your Data: DATAMARK’s Commitment to Cybersecurity
Safeguarding Your Data: DATAMARK’s Commitment to Cybersecurity October is Cybersecurity Awareness Month, and at DATAMARK,…
Is Customer Service the Same as Customer Experience?
Is Customer Service the Same as Customer Experience? As we celebrate Customer Service Week 2023,…