Enhancing Customer Service and Efficiency A customer service contact center does more than answer customer calls. Every interaction can transform customer relationships from satisfied users to loyal advocates. It takes a strategy that involves all channels working tightly together to…
Is It Time To Break Up With Your BPO Provider? Written By: Jon Lunitz Director of Sales I recently talked to a friend of mine in the business process outsourcing (BPO) industry in Europe. He had recently attended a conference…
DATAMARK Premier League 2023 At DATAMARK, we look for any opportunity in which employees can engage with each other, have fun and connect. What better way to do this? Hosting a sporting event! The Dynamic Relationship Between Sports and Teamwork…
