DATAMARK: Helping Businesses Focus on Core Activities and Impactful BPO Finding a partner who pays attention to a business’s intricate needs while delivering impeccable customer service and technical support can be a game-changer in the burgeoning contact center space. DATAMARK,…
Navigating Change Management BPO Challenges With People First In the hustle and bustle of the rapidly evolving BPO sector, technological advancements such as Artificial Inteligence (AI), Robotic Process Automation (RPA), and Digital Transformation are significantly reshaping contact center operations. Amidst…
India Is Now A Technology Pioneer, And This Matters For CX What do Sundar Pichai, Satya Nadella, and Arvind Krishna have in common? You might be aware that these three people are the CEOs of Alphabet (Google), Microsoft, and IBM,…