Maximizing India’s Inherent Multilingualism for BPO Success India’s inherent multilingualism is a significant asset that has bolstered its position as a Business Process Outsourcing (BPO) industry leader. With over 22 languages recognized in the 8th schedule of the Indian constitution…
Transforming BPO through Effective Change Management Download the White Paper Introduction As BPO companies navigate the evolving landscape of technology, client demands, and administrative roadblocks, managing organizational change is paramount. To support our recent article, Navigating Change Management with People…
India’s Role in Optimizing the Omnichannel Experience When considering India’s role in the Omnichannel experience, it is important to note that the time difference between the DATAMARK headquarters in El Paso, Texas, and Chennai, India, is 11.5 hours. This means…