How Predictive Analytics Can Shape CX What if your company could predict exactly what each of your customers needed and when they might think about browsing or making a purchase? Would this predictive ability help you increase revenue and improve…
Datamark’s Innovation Lab in India One of the key differentiators DATAMARK offers to our clients is our Innovation Lab in India. These dedicated professionals focus on innovative solutions that enhance our service offerings and drive client success. Here’s an in-depth…
Humanistic Approach to Digital Transformation in the BPO Industry When considering the role of Digital Transformation in the BPO space, it’s important to remember that there is more to digital transformation than just the technological aspect. It encompasses new developments…