Will AI Improve The Quality Of The Customer Experience? Download The White Paper Introduction Given the heightened focus on artificial intelligence (AI) throughout 2023, DATAMARK conducted a comprehensive survey among our network of clients, prospects, and contacts to explore the…
How AI and a Focus on Innovation Can Enhance CX and Minimize Cost Written by Shawn Ollis, VP of Global Operations Download The White Paper Customer service executives are focused on simultaneously achieving two things. A. They want to deliver…
The Best AI Solution For CX Always Keeps Humans In The Loop Written by: Fergal O’Donnell, Vice President of Technology DOWNLOAD THE WHITE PAPER Artificial Intelligence (AI) has been around for a very long time. Most of the recent attention…