Many enterprises attempt to create their own in-house enterprise content management systems, either through paper record-keeping or cookie cutter software platforms that meet generalized needs without ever being the perfect fit. This scenario creates wasted funding that fails to meet the mark or make improvements, leaving employees and clients struggling to access information.
Approximately 50 percent of all enterprises say their in-house system is “chaotic” or embroiled in “content chaos.” Yet, a full 19 percent still rely on manual indexing to achieve Enterprise Content Management organization. We believe there’s a better option that maintains your right to control the process while provisioning your business with expert-level assistance.
At DATAMARK, we offer Onsite Enterprise Content Management services to help you streamline and improve content collection, filtering, organization, publishing, and delivery, right from your preferred location. Our experts work with you, stepping into your environment while preserving your right to maintain control and monitor the entire process.
Easier Multi-Channel Content Collection and Publishing
Manually capturing, collecting, and organizing multi-channel content is an extremely labor and time-intensive task. This is especially true for businesses with staff who aren’t qualified in compliance, data organization strategies, or multichannel data control. Content must be captured, filtered, and stored, all while serving specific needs and adhering to state and national laws, but it must also be easy to search for, find, identify, and use.
DATAMARK’s experts ameliorate multi-channel content headaches by effortlessly managing your digital and physical assets for a more streamlined and sensible system. We masterfully combine leading-edge, fully-custom ECM platforms with advanced features to automate many large and small content processes, including capturing and publishing. Our experts continuously analyze their own systems, as well as your business, to identify improvement opportunities.
Improved Content Management Efficiency
Not every enterprise can hire an Enterprise Content Management team in-house; often, companies rely on input and management strategies from front-line staff instead. While this is an option, it can result in significant inefficiencies that raise overhead costs and greatly slow down business processes. Unless your enterprise is already working in the data management sector, it’s almost always a better decision to use an onsite team of experts instead.
Onsite Enterprise Content Management eliminates bottlenecks and inefficiencies due to poorly structured content management protocols. Instead of asking you to outsource your content management to a third party company, who may or may not be reliable, we send our experts to you, where they work with you in the very environment you work in every single day.
DATAMARK’s onsite Enterprise Content Management experts use multiple protocols and strategies to boost your efficiency, all the way from data capturing through outgoing publishing efforts. Common methods include custom-designed software platforms, AI-driven automation of menial content management tasks, and algorithm-based data collection from paper copies, faxes, emails, imaging, and more. The result is a smoother process with fewer required hands-on managerial needs, and fewer problems, at every step.
Flexible Options for Complex Enterprise Needs
DATAMARK’s Onsite Enterprise Content Management services allow you to effortlessly outsource your ECM needs to the experts. However, this service isn’t the same as simple outsourcing. Instead of removing the process from your business, we add our experts to your workforce and operate completely in-house. In many cases, we can also work with your valued employees within the same team, including IT specialists, operations workers, and anyone else you feel plays an important role in managing your content.
In industries where security is an issue, onsite outsourcing may be preferred because your enterprise maintains control and ownership of the process at all times. This is often the case for clients in finance, technology, healthcare, transportation, and government sectors, which all demand a high level of security with rigid compliance needs.
If laws and regulations prevent you from outsourcing your Enterprise Content Management to a third party outside of your facility, access the next best option. Work with DATAMARK’s experts in-house and have your own team of specialists available at all times. Achieve the same goals without risking lawsuits, fines, or loss of license, all without sacrificing your desire for a streamlined, well-balanced content strategy.
Help at Every Step of the Enterprise Content Management Process
Enterprise Content Management isn’t just about creating leading-edge systems that automate collection, capture, and dispersal. It’s also about ensuring that every step of your business processes run smoothly and efficiently with no missing resources. Each process step is fine-tuned and adjusted by DATAMARK until it perfectly aligns with your day-to-day operation, business needs or goals, and workplace culture.
First, your onsite Enterprise Content Management team starts with document and data collection. We prepare, sort, and scan incoming and outgoing documents, creating a digital mailbox or database with your most critical information in it. This “digital” version of your snail mail box becomes a central repository for much-needed documents, supporting your employees in getting the job done faster, more affordably, and more efficiently.
Next, automated, manual, or hybrid data sorting and filtering measures clean content and ensure the right documents and information are made available to the right person at the right moment, without risking security breaches. This process happens automatically, keeping you protected and supported without making high demands on busy employees.
Lastly, our experts remain onsite at your location at all times. If there is a problem, DATAMARK’s experts will help you solve it – often within the same day. Outsourcing to in-house DATAMARK experts ensures you have the help you need quickly without leaving control over projects, data security, and methodologies to a third-party business.
DATAMARK’s outsourced Onsite Enterprise Content Management services follow a facility-managed model, meaning you retain the right to manage your team. Our experts work collaboratively with your current staff, increasing service value and reducing bottlenecks. While they remain badged under DATAMARK, they, too, are a part of your workforce.
DATAMARK can also re-badge your value-added employees, such as IT staff or software development teams, under our name. Instead of letting your valuable employees go when volume demands make outsourcing Enterprise Content Management a must, you have the option to retain those employees and put them in a position where they can best utilize their own skills.
On-site outsourcing of Enterprise Content Management can help you overcome traditional data flow and business process roadblocks, including high costs, low process efficiency, problems with security or data protection, and issues with lost control over data. To learn more about how DATAMARK can help you improve your business, call 800.477.1944. Or, reach out to us using this contact form to set up a risk-free needs assessment.
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