With On-Site Management of Document Processing, we don’t just take responsibility for your documents; our team of experts moves into your location to serve you from where you already work and thrive. You retain control over all processes while shifting off responsibility and labor intensive tasks to us, reducing pressure on your valued employees.
On-Site Versus Off-Site Outsourcing for Document Processing
Outsourcing is one of the most valuable tools enterprises have for reducing pressures on in-house employees and staff. When applied to Document Processing, it is also remarkably common. Large-scale corporations and enterprises often process thousands or millions of documents every single day; these documents need to be collected correctly, validated, organize, stored, and made accessible to the right people at the right time.
Outsourcing this labor intensive process can significantly cut back on overhead costs and pressures on front-line staff or administrators. This is of significant benefit to most any growing business.
DATAMARK offers two unique service methods for Document Processing: full outsourcing and on-site management. By definition, both fall under the designation of outsourcing because DATAMARK’s experts take over, and are responsible for, specific business processes. However, there are significant differences between these two options, meaning that either approach may better suit your needs.
For the purposes of your interactions with DATAMARK "outsourcing'' refers to services outsourced to our experts at a location outside of your business. With “On-Site Management,” however, DATAMARK's experts take over your business processes, yet remain “on-site” to work within your headquarters, offices, or main location.
Expert Assistance for Manual and Automated Streamlining
If you handle thousands of hard copy documents on a daily basis, you already know how difficult it can be to capture, store, and manage this information efficiently without endangering compliance. Front-line staff become responsible for printing, scanning, copying, storing, filing, and retrieving the documents they need, often with little notice.
A customer calls and asks for a copy of a contract. A client sends in a brand-new purchase order with thousands of items on it. Alternatively, a client sends a check, blueprints or technical sheets to help guide you through the manufacturing process. Either way, manually processing that information can be extremely time-consuming and frustrating for employees.
With On-Site Management of Document Processing, DATAMARK steps in to streamline the process to ensure maximum efficiency. We start by analyzing your current business document processes for potential improvements, such as the ability to automate tasks. Then, we take care of manual data entry needs, shifting pressure away from your employees.
Automated Document Scanning and Digital Conversion
DATAMARK’s Document Processing heuristics are extremely sophisticated. With just a single scan, our systems can identify specific filters or trigger content, cross-match it to predefined filters and flags, and then follow specific instructions for that individual document. Then, the system takes a digital copy and stores it for later access and use.
For example, if a customer sends in a check with an invoice slip, ICR scanners will scan it and identify the customer’s account number, the amount the check is written for, and the bank the check is drawn on. The system then cross-matches the amount and customer number to their account, ensuring there are no errors, and forwards or flags the entry for Accounts Receivable to review and/or process. All of this happens almost automatically with very little human intervention or manual input required after the initial setup.
Digital conversion, storage, and retrieval of documents is one of the most important and useful methods for enterprises to date. Once stored in your custom database, it becomes effortless and simple to manage, delete, forward, or otherwise disperse that information to any integrated channel. Employees also have much faster access to information on the fly.
Smart Outsourcing Options for Highly Regulated Industries
At DATAMARK, we take pride in maintaining some of the most secure and compliant systems in the world. When we move into your location to provide On-Site Management of Document Processing services, we consider ourselves a part of your team. Our number one goal is to work together with you to find solutions that make it easier for you to do business, succeed, and cut back on overhead costs.
While our experts are capable and skilled in any industry, we have the most experience in each of the following industries:
When you put your information in our hands, you can trust that we will always treat it – and you – with respect. No matter which documents you use – invoices, applications, claims, patient health care records, or correspondence – the delivery of critical data accurately and on time, every time, is our promise to you.
At DATAMARK, we use a combination of Lean Six Sigma methodologies, automated systems, manual keying, and extremely advanced, leading-edge platforms to customize platforms that address the needs of the individual enterprise, not just the industry, niche, or enterprise environment. Contact us today to learn how we can help you streamline your document processing initiatives.
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