Excellent customer support at a competitive cost
DATAMARK’s workforce of bilingual (English/Spanish) agents are trained to provide all types of service and after the sale, including warranty support. Many organizations choose to outsource contact center services so they can focus on their core business while ensuring excellent customer support at a competitive cost.
With DATAMARK’s outsourced contact center services and solutions, you’ll enjoy the benefit of trained bilingual agents who can engage with your customers via inbound and outbound voice, email, web chat and social media channels. Our contact center technology platform features unified agent consoles, allowing our agents to instantly access scripts, call history and warranty information to deliver first-call resolution on warranty issues.