Providing technical support for your products and services is a critical part of the customer experience.
Win your company fans and brand advocates for life
Providing technical support for your products and services is a critical part of the customer experience. But as you know, it can become a costly and time-consuming distraction from your core, income-producing business.
That’s why it often makes sense to turn the technical support function over to an outsourced contact center services provider. At DATAMARK, we understand the need to become an extension of your brand. And that technical support, done right, not only results in first-call resolutions but can win your company fans and brand advocates for life.
With our headquarters location in one of the largest bilingual, binational metroplexes on the U.S.-Mexico border, we have access to the highly educated agent workforce necessary for delivering world-class technical support. Our agents are skilled in handling and quickly resolving technical issues in English and Spanish.
With our cloud-based contact center technology, we’re able to deliver bilingual technical support through multiple communication channels, including inbound and outbound voice, email and web chat.
Our Capabilities
- Multi-Channel Contact Center
- Bilingual Call Center (English/Spanish)
- Inbound Call Center
- Outbound Call Center
- 24 Hour Call Center
- Call Center Technology
- On-site Contact Center
Call Us: 800.477.1944
