DATAMARK is a leader in providing bilingual (English/Spanish) and multilingual contact and call centers for customer support and service across multiple channels, including voice, email, online chat, and social media such as Facebook and Twitter. When it comes to global call center outsourcing, DATAMARK has the tools your organization needs to not only help your customers but also achieve your business goals.
With bilingual call center facilities located on the U.S.-Mexico border, DATAMARK offers a highly trained workforce with agents who speak in accent-neutral American English and Latin-American Spanish. This helps you engage with your customers no matter where they live. Call center outsourcing leads to higher levels of customer satisfaction and allows your company to be more productive and efficient when it comes to customer service.
Our bilingual agents will help your business tap the $1.2 trillion U.S. Hispanic consumer market by building relationships through authenticity and making great customer connections through language and culture. You don’t need to be limited by the staff and space you have at your current location. Global call center outsourcing enables your business to partner with a professional bilingual call center that empowers you to expand your offerings.