"Do what you do best and outsource the rest." This quote attributed to famed management experts Tom Peters and Peter Drucker is the starting point for a business process outsourcing strategy.
However, it's a mistake to hand off a business process to a BPO provider to simply reap an immediate benefit of lower labor costs. That kind of short-sighted strategy is described in the industry as "your mess for less."
DATAMARK takes a different approach to BPO relationships with our clients. We see our role as a long-term strategic partner, here to provide expert analysis and reengineering capabilities to improve your business processes.
As your BPO provider, we will conduct a thorough business process analysis to identify pain points, wasteful steps and bottlenecks in the workflow. We will look for areas to apply industry-proven automation technologies and labor-saving enterprise content management platforms to transform inefficient paperwork processes to digital workflows that improve process accuracy, quality and security.