Today, the pressure is on government agencies and organizations to wisely manage taxpayers' dollars. A DATAMARK outsourced contact center solution can help governments reduce costs while improving customer service quality. DATAMARK operates contact centers across the globe, and our locations include one of the largest bilingual, binational communities along the U.S.-Mexico border. We have access to a highly skilled bilingual workforce, while you benefit from the convenience of DATAMARK's U.S.-based management. Our agents' proficiency in neutral-accented English and Spanish will help your government agency or organization provide outstanding service to your growing constituency.
Our contact center technology platform offers multichannel customer contact for any type of governmental organization, including family services, social and human services, and other administrative agencies.
DATAMARK has over 25 years experience in business process services and know what governments need for their contact centers.
DATAMARK's worldwide presence makes time and language less of a barrier for our government business partners.
DATAMARK knows that maintaining seamless image is important to the security and integrity of government agencies. We promise that all agents we hire will maintain the face of your organization and provide government-level customer service.