Professional, expert customer service is 24 hours a day, 7 days a week, 365 days a year.

The utility industry is unique because safety is of utmost importance. Blackouts, broken lines, and other emergencies can put people in danger. Professional, expert energy and utility customer service is a must 24 hours a day, 7 days a week, 365 days a year.

DATAMARK's cloud-based contact center technology platform is ideal for customer contact for the utility and energy sector. It offers multi-channel support, allowing our agents to engage with your customers by inbound and outbound voice, email, webchat and social media. Our platform also offers a broadcast function, making it possible to quickly and proactively message customers in an area affected by a loss of service.

Many utility service agencies across the U.S. need to offer support and service to a growing number of customers who speak only Spanish or Spanish and limited English. With our headquarters located on the U.S.-Mexico border in one of the largest bilingual and binational communities in the U.S., we have access to a pool of agents fluent in English and Spanish.

Call Center Solutions

Ask Us A Question

For sales inquiries, please use our Online Self-Assessment Tool.

Contact Us

Why DATAMARK for Energy and Utilities Call Centers

Brand Image Maintenance

All DATAMARK contact center employees are trained to work in an environment conducive to accurate brand image portrayal, providing a seamless customer experience.

Quality Assurance

Maintaining quality during all customer interactions through our multi-channel contact methods is a high priority for DATAMARK. Quality and continuous improvement are what we excel in.

Worldwide Presence & Bilingual Options

Our global centers negate time difference and increase your customer servicing base with our bilingual agents, allowing for around-the-clock customer service and reporting in English and Spanish.

Contact Us

For sales inquiries, please use our Online Self-Assessment Tool.

For employment questions, please use our Careers Contact Form.

Lead Source:
Lead Capture:
Full Landing Page URL:
Referral URL:
Landing Page URL:
Conversion URL:
UTM Source:
UTM Medium:
UTM Campaign:
UTM Term:

DATAMARK Celebrating 30 Years of Exceptional Service