DOCUMENT PROCESS OUTSOURCING
ALL INDUSTRIES NEED FAST & ACCURATE PROCESSING
Many organizations engage in high-volume document processing, such as enrollments, applications, claims, invoices, and more. When it comes to processing documents, an organization’s technology investment is what will set them apart. If an organization doesn’t have the resources to handle the amount of documents they generate, then it makes sense for them to outsource document processing services to help manage and track all of their paperwork. The benefits of outsourcing Document Processing services to DATAMARK include:
Improve Customer Service with Omnichannel Contact Centers and Performance Management
Join Shawn Ollis, VP of Global Operations, as he explains how DATAMARK’s approach to Omnichannel Contact Centers and Performance Management leads to high-quality customer service.
TURN TO DOCUMENT PROCESSING EXPERTS
INDUSTRY LEADERS SINCE 1989
Every business needs a way to manage its documents effortlessly, and a great document processing company could save you from having to hire a dedicated internal team. Since 1989, DATAMARK has been providing document processing solutions for a variety of industries and businesses, including Fortune 500 companies and government agencies. In 2021, we handled 40 million pieces of mail and processed more than 250 million documents for our clients. We offer services for processing documents of all types, from the simplest to the most complex, including Structured Form Document Processing, Semi-structured Document Processing, and Invoice Document Processing.
BENEFITS OF BUSINESS PROCESS OUTSOURCING
BOOST EFFICIENCY, REDUCE COSTS, ACHIEVE SUCCESS
Outsourcing non-core business processes to specialized service providers helps companies focus on their core competencies and strategic goals. Business Process Outsourcing can also provide access to specialized expertise and technology that may be too expensive or difficult to develop in-house. Furthermore, Business Process Outsourcing can enable businesses to scale their operations quickly and efficiently, allowing them to adapt to changing market conditions. Finally, Business Process Outsourcing can improve customer service, leading to increased customer satisfaction and loyalty. In short, BPO can help businesses save costs, improve efficiency and remain competitive in the marketplace, making it a smart choice for companies looking to improve their overall performance.
REDUCT COSTS
is the projected size of the global BPO market in 2027 due to the need for businesses to save costs.
Deloitte
RIGHTSHORING
of costs can be saved by outsourcing noncore processes to a lower cost location.
Global Services Location Index
SPECIALIZED EXPERTISE
of companies say they outsource their business processes to gain access to specialized expertise.
National Outsourcing Association
GREATER TECHNOLOGY
of companies plan to invest more in outsourcing to leverage technology and digital capabilities.
Deloitte
WHY CHOOSE DATAMARK?
AN INDUSTRY LEADER SINCE 1989
At DATAMARK, we are not just another Business Process Outsourcing company; we are a virtual extension of your team, providing best-in-class service to clients worldwide. We value our client relationships and are still engaged with our very first client, with whom we began working more than 30 years ago. With a diverse workforce spanning the globe, our teams possess extensive domain expertise, offering a quick and seamless ramp-up.
HOW WE HELP OUR CLIENTS
BUSINESS PROCESS OUTSOURCING CASE STUDIES
We help Fortune 500 companies, large enterprises and government agencies address the greatest challenges to their businesses to increase their profitability as they grow. Explore the Business Process Outsourcing case studies below to learn how we’ve helped our customers and how we can help your business, as well.
INDUSTRIES SERVED
With more than 20 years of experience supporting companies in various industries and driven by deep expertise in process innovation and contact center solutions, DATAMARK’s solutions and services are designed in collaboration with our customers. Working together, using process re-engineering methods that are steeped in analytics, we continuously look for opportunities to streamline and automate processes, with a focus on delivering an unparalleled customer experience and enhancing engagement with payers, providers, and customers for better outcomes.
