Read our articles about Business Process Outsourcing (BPO) to gain insights into best practices, emerging trends, and innovative strategies. Learn how leverage business process outsourcing to drive operational efficiencies and cost savings. You can also learn about the risks and challenges associated with outsourcing, and how to effectively manage outsourcing relationships to maximize the benefits for your organization.
Is It Time To Break Up With Your BPO Provider? Written By: Jon Lunitz Director of Sales I recently talked to a friend of mine in the business process outsourcing (BPO) industry in Europe. He had recently attended a conference…
Exploring the Transformative Potential of Generative AI in the BPM Industry The National Association of Software and Service Companies (NASSCOM) recently hosted a thought-provoking round table discussion in Mumbai, India. This even consisted of industry experts sharing their experiences and…
RPA and ChatGPT: Practical Applications Beyond the Hype The founder of analyst firm HfS Research, Phil Fersht, recently posted a provocative statement on his LinkedIn page. He suggested that the same people that sold enterprises with the hype of Robotic Process…