Vice President of Information Technology
As VP of Information Technology, Matt Lochausen oversees the development, implementation and maintenance of the secure, reliable and resilient IT infrastructure that supports DATAMARK clients’ business processes.
With more than two decades of experience in the business process outsourcing (BPO) sector, Matt and his team work with our clients to identify and implement proven, industry-leading software and hardware platforms that deliver the best balance of efficiency, reliability, quality and cost savings.
During his career at DATAMARK, Matt has had leadership responsibilities in virtually every aspect of the company’s multi-national operations. Before leading the IT team, Matt served as Vice President of Business Transformation with responsibilities over the Business Engineering and Transition Management departments.
His past experience also includes management and oversight of a number of corporate departments, including Mexico Operations, Production Operations, Client Services, Software Development, IT, Quality Assurance and Commercial Management.
Matt’s leadership has been key in the development, implementation and management of a range of business processes--from digital mailrooms to data entry to bilingual contact center services--for Fortune 500 companies and other enterprises spanning the financial, healthcare, transportation and retail sectors.