Senior Vice President
For over 19 years, John Holmes has been an integral part of DATAMARK’s success. His expertise has impacted many areas of the company, including Information Technology, Human Resources, Purchasing, Operations and Quality Assurance.
As Vice President of Mexico Operations from 2001-2004, John was responsible for redesigning the company’s site layouts in Mexico, implementation of new projects, workflow management, and, most importantly, the development of a Quality Assurance Department.
In the areas of IT and Software Development, John has been responsible for structured reorganization and redirection, which have led to positive changes in management and vision for the company. His depth of experience in the BPO field has made him an excellent mentor for members of the DATAMARK team. John’s specialty is finding areas in any kind of process that need redevelopment, thus facilitating continuous improvements.