Healthcare Document Processing

DATAMARK’s digital mailroom and automated document processing services are an ideal solution for insurance carriers looking to lower administrative costs while improving the healthcare claim experience for customers.

Healthcare reform is expected to significantly increase the number of insured individuals in the U.S. and significantly increase the paperwork burden on payers and providers. Outsourcing these business processes offers your company the benefits of efficiency, flexibility and scalability—you can take on more and more customers quickly without the need for major investments in facilities, equipment and personnel.

DATAMARK is HIPAA compliant and understands the importance of securing confidential information. For 10 years, DATAMARK has been working with Fortune 500 healthcare and insurance companies to process claims quickly, alleviate claim backlogs and speed up exception handling.

Our global team of data processors work around the clock to make sure the information you need is there when you need it.

Healthcare Documents:

• Enrollments
• Medical Claims (HCFA1500)
• Hospital Claims (UB92/UB04)
• Dental Claims
• FSA/HSA/MSA
• Non-Standard Claims
• Explanation of Benefits (EOB)
• Correspondence
• Pharmacy
• Superbills
• X-Rays

DATAMARK Success Spotlight:

A Fortune 100 health insurance provider struggled with a new product launch, which unexpectedly resulted in several rounds of correspondence with members and increased costs from having to process letters manually. DATAMARK’s solution was to develop an encrypted system for identifying critical business information on correspondence. As a result, labor was reduced 90 percent. Implementation costs were minimal because existing IT systems were used.